Callcredit shake-up to put analytics at heart of business

callcredit in the dock over data gaffe.jpe newCallcredit Information Group is eyeing up further UK and international expansion with the appointment of three new global market development leaders as part of an operational restructure which puts data analysis at the core of its offering.
The move sees credit solutions managing director Eamonn Tierney move to head up a consolidated UK business development team, while software, analytics and fraud MD Rick Biggs will become the head of international markets and Jim Hannon joins from data analytics group FICO (formerly Fair Isaac & Company) as the new head of North America.
In addition the company has created three ‘line of business’ teams.
The credit and marketing data division will house the group’s current credit solutions and marketing solutions divisions and will be headed up by marketing solutions boss Steve McNicholas.
The software, analytics and fraud unit will be led by Stephen Burnside, a former director of Ikano Bank AB in Europe (the finance arm of Ikea), as well as a past CEO of its financial services business (he led it through its transition to a bank).
Earlier in his career Burnside also held the role of European managing director of Experian Decision Analytics, having also served as president of its North American business.
Meanheile the group’s consumer markets division, which includes credit service Noddle will continue to be headed up by its managing director Jacqueline Dewey.
Callcredit Information Group chief commercial officer Chris Green said: “We have gone from a relatively narrow-focused UK-only business to one that now operates in an increasingly diverse set of sectors and geographies.
Although data will always remain at the heart of our business, it is the analysis and interpretation of this data that is increasingly important to our clients. As a group, we have made a number of important acquisitions, and aligning our operational structure and associated client proposition to reflect this is key to our continued growth.”

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